Crown Intelligence Limited
Terms and conditions

Access to, and use of this site is subject to the following terms and conditions and all applicable laws. All names, logos and marks appearing in this site, except as otherwise noted, are trademarks owned or used under license by Crown Intelligence Limited, or its affiliates. You may download and print a copy of the material displayed on this site for your personal use for non-commercial purposes only (provided you retain all copyright and trademark notices), however, you may not modify, distribute, transmit or sell the contents of this site without the written permission of Crown Intelligence Limited.

Crown Intelligence Limited makes no warranties or representations, express or implied, about the accuracy, timeliness or completeness of this site including without limitation the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This site may contain technical inaccuracies or typographical errors. Neither Crown Intelligence Limited nor any of its affiliates shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to, inability to access, or any use of the content of this site or the content of any site(s) linked to this site, including without limitation any damages to, or viruses that may infect, your computer equipment or other property, even if Crown Intelligence Limited is expressly advised of the possibility of such damages.

Use of this site for the posting or transmission (including communication outside this site) of any unlawful, threatening, libelous, defamatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or violate any law is strictly prohibited. Crown Intelligence Limited reserves the right to delete, modify or supplement the content of this site, including the content of this legal notice, at any time.

Use of Services

Definition of terms: (I, we and us refer to Crown Intelligence Limited). Client, customer, ‘you’ refers to a client of Crown Intelligence Limited that has paid Crown Intelligence Limited in part or in full for its’ services.

1. When instructing Crown Intelligence Limited, you are entering into a legally binding agreement. Such an agreement obliges you (the client) to pay such fees as are agreed either verbally or in writing, and in return Crown Intelligence Limited will complete your enquiry and provide you with a report on the outcome of your instructions, written, orally, or in such a way as is deemed fit by Crown Intelligence Limited.
2. Refunds Policy. Where Crown Intelligence Limited has been instructed to commence an investigation and any kind of deposit or payment has been made by the client, these monies are non-refundable in part or in full once Crown Intelligence Limited has commenced work on the client’s instructions, in full or in part, if the request for refund is made thereafter. If no work has been commenced by Crown Intelligence Limited on the client’s e and, it is agreed that a refund can be made, a refund less 25% administration fee will be made.
3. Fees. All fees for instructing Crown Intelligence Limited are payable in advance of Crown Intelligence Limited commencing work on any instructions for the client. These fees are non-refundable unless agreed as per term (2) of Crown Intelligence Limited’s terms and conditions. Failure to make required payments within 7 days of the investigation proceeding will result in the use of a collection agency to recover our costs (see note 9).
4. Consultancy/appointment fees and associated expenses are payable and will be charged by Crown Intelligence at the rate of £150.00 per hour, whilst engaged at meetings either in person or by telephone, and for any agents time used as a direct result of the consultancy. This will also include mileage at £0.60 per mile and a traveling cost of £45.00 per hour plus any other travel or miscellaneous expenses incurred.
5. Crown Intelligence Limited, its agents, affiliates and representatives make no guarantee that the information contained in reports provided to clients, whether implied or stated, either orally communicated or in writing, are true and accurate. Crown Intelligence Limited accepts no liability for any inaccuracies in its reporting, the use, misuse or any loss arising from its’ reports.
6. Crown Intelligence Limited is registered as a data controller under the Data Protection Act 1998 (England & Wales). Crown Intelligence Limited will not knowingly undertake investigations that will be in breach of privacy laws, or indeed any laws governing the domicile within which it is instructed to perform investigations. Any client that is found to be abusing the services of Crown Intelligence Limited, for illicit, criminal or any unlawful purpose will have their agreement(s) with Crown Intelligence Limited terminated without notice. Crown Intelligence Limited will assist any legally recognised authority in the prosecution of parties abusing its’ services in such a manner. It is a client’s responsibility to seek the proper legal advice about what is lawful.
7. Confidentiality. Crown Intelligence Limited, its agents and representatives will never disclose client information without being served the proper legal instrument that Crown Intelligence Limited must comply with, unless the client expressly wishes us to release any such information to a third party. In the absence of such an instrument, or client authority to release information pertaining to a client’s investigations, Crown Intelligence Limited considers all client materials, identity data, and all material relating to client investigations as highly confidential. After an investigation has concluded and Crown Intelligence Limited has informed the client of the results, all papers, documents or electronic data including emails, computer files and media shall be immediately destroyed. Any documents that are the legal property of the client shall be returned to the client by a method requested by the client, and at the clients expense.
8. Results of investigations. If any payment is made to Crown Intelligence Limited for any service whatsoever, it is on the understanding that Payment is for the investigation work that Crown Intelligence Limited or any persons working on behalf or Crown Intelligence Limited are either about to carry out, or have already carried out. Under no circumstances is payment made on the basis of investigation results.
9. Any money due for payment that is outstanding for a period of 7 days beyond the start date of the investigation will be referred to Daniels Silverman Limited for collection, and will be subject to a surcharge of 15% plus vat to cover the collection costs incurred. this surcharge together with all other charges and legal fees incurred will be the responsibility of the customer and will be legally enforceable.
10. The site www.private-investigators.uk.com is owned and operated by Crown Intelligence Limited, registered in England and Wales, number 07138683, registered offices at: Suite 404 324 Regent Street London United Kingdom W1B 3HH.