First Response
Terms and conditions

Access to, and use of this site is subject to the following terms and conditions and all applicable laws. All names, logos and marks appearing in this site, except as otherwise noted, are trademarks owned or used under license by First Response Investigations Limited, or its affiliates. You may download and print a copy of the material displayed on this site for your personal use for noncommercial purposes only (provided you retain all copyright and trademark notices), however, you may not modify, distribute, transmit or sell the contents of this site without the written permission of First Response Investigations Limited.

First Response Investigations Limited makes no warranties or representations, express or implied, about the accuracy, timeliness or completeness of this site including without limitation the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This site may contain technical inaccuracies or typographical errors. Neither First Response Investigations Limited nor any of its affiliates shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to, inability to access, or any use of the content of this site or the content of any site(s) linked to this site, including without limitation any damages to, or viruses that may infect, your computer equipment or other property, even if First Response Investigations Limited is expressly advised of the possibility of such damages.

Any communications you send to this site or otherwise to First Response Investigations Limited by electronic or other means are nonproprietary. First Response Investigations Limited shall be free to use the content of any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose, including developing, manufacturing and/or the marketing goods or services, unless you specifically request to be removed from such mailing lists.

Use of this site for the posting or transmission (including communication outside this site) of any unlawful, threatening, libelous, defamatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or violate any law is strictly prohibited. First Response Investigations Limited reserves the right to delete, modify or supplement the content of this site, including the content of this legal notice, at any time.

Use of Services

Definition of terms: (I, we and us refer to First Response Investigations Limited). Client, customer, ‘you’ refers to a client of First Response Investigations Limited that has paid First Response Investigations Limited in part or in full for its’ services.

  1. When instructing First Response Investigations Limited, you are entering into a legally binding agreement. Such an agreement obliges you (the client) to pay such fees as are agreed either verbally or in writing, and in return First Response Investigations Limited will complete your enquiry and provide you with a report on the outcome of your instructions, written, orally, or in such a way as is deemed fit by First Response Investigations Limited.
  2. Refunds Policy. Where First Response Investigations Limited has been instructed to commence an investigation and any kind of deposit or payment has been made by the client, these monies are non-refundable in part or in full once First Response Investigations Limited has commenced work on the client’s instructions, in full or in part, if the request for refund is made thereafter. If no work has been commenced by First Response Investigations Limited on the client’s e and, it is agreed that a refund can be made, a refund less 25% administration fee will be made.
  3. Fees. All fees for instructing First Response Investigations Limited are payable in advance of First Response Investigations Limited commencing work on any instructions for the client. These fees are non-refundable unless agreed as per term (2) of First Response Investigations Limited’s terms and conditions.
  4. Consultancy fees and associated expenses are payable and will be charged by First Response at the rate of £150 per hour for and including traveling to and from any appointments or meetings, whilst engaged at meetings either in person or by telephone, and for any agents time used as a direct result of the consultancy. This will also include mileage at £0.60 per mile and any other travel or miscellaneous expenses incurred. Under certain circumstances and upon the sole discretion of First response investigations or one of it's directors, it may decide to wavier this consultancy fee. If it is decided to waiver this consultancy fee then First Response or one of it's directors will inform the client in writing.
  5. First Response Investigations Limited, its agents, affiliates and representatives make no guarantee that the information contained in reports provided to clients, whether implied or stated, either orally communicated or in writing, are true and accurate. First Response Investigations Limited accepts no liability for any inaccuracies in its reporting, the use, misuse or any loss arising from its’ reports.
  6. First Response Investigations Limited is registered as a data controller under the Data Protection Act 1998( England & Wales ). First Response Investigations Limited will not knowingly undertake investigations that will be in breach of privacy laws, or indeed any laws governing the domicile within which it is instructed to perform investigations. Any client that is found to be abusing the services of First Response Investigations Limited, for illicit, criminal or any unlawful purpose will have their agreement(s) with First Response Investigations Limited terminated without notice. First Response Investigations Limited will assist any legally recognised authority in the prosecution of parties abusing its’ services in such a manner. It is a client’s responsibility to seek the proper legal advice about what is lawful.
  7. Confidentiality. First Response Investigations Limited, its agents and representatives will never disclose client information without being served the proper legal instrument that First Response Investigations Limited must comply with, unless the client expressly wishes us to release any such information to a third party. In the absence of such an instrument, or client authority to release information pertaining to a client’s investigations, First Response Investigations Limited considers all client materials, identity data, and all material relating to client investigations as highly confidential.
  8. The site www.private-investigators.uk.com is owned and operated by First Response Investigations Limited, registered in England and Wales, number 06042149, registered offices at: 26 York Street London W1U 6PZ .

 


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